Conversational AI for Banks & Customer Experience

Automate onboarding, support, and operations with multilingual AI across web, WhatsApp, and voice.

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AwaChat is a conversational AI platform that automates customer support, onboarding and operations across multiple channels.

What You Get

Omnichannel AI

Serve customers on web, WhatsApp, Telegram, and voice (IVR).

Multilingual

22 languages supported, including Nigerian Pidgin, Hausa, Yoruba, Igbo.

Secure & Compliant

Banking-grade security, audit trails, and role-based access.

Long-term Memory

Personalized conversations with context retention across sessions.

Workflow Automation

Automate onboarding, KYC, FAQs, ticket routing, and more.

Analytics & Insights

Dashboards for usage, sentiment, and performance across channels.

Where AwaChat Works

Banking & Fintech

  • Onboarding & KYC
  • Balance & transaction queries
  • Loan applications
  • Fraud alerts

Customer Support

  • 24/7 self-service
  • Intent & sentiment
  • Smart routing
  • Ticket deflection

Healthcare

  • Appointments
  • Billing & insurance
  • Medication reminders
  • Secure records

Investment

  • Portfolio insights
  • Goal-based planning
  • Risk profiling
  • Market updates

Education

  • Admissions
  • Class scheduling
  • Parent communications
  • Facility bookings

Personal AI Assistant

  • Daily planning
  • Reminders & follow-ups
  • Knowledge Q&A
  • Task automation

Integrations

WhatsAppTelegramWeb chat widgetVoice IVRSalesforceHubSpotTemenosFinacle

Custom integrations available via API.

How It Works

1

Connect

Connect your data, channels, and systems.

2

Configure

Choose use cases and tune agent behaviors.

3

Launch

Go live and monitor with analytics and alerts.

Simple Pricing

Starter

$0/mo

Starter plan for getting started

  • Up to 1 channel
  • 500 interactions
  • Email support
Talk to sales

Growth

$49/mo

Best for teams increasing usage

  • Up to 2 channels
  • 1,500 interactions
  • Priority support
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Pay As You Go

$0.10/interaction

Only pay for what you use

  • Unlimited channels
  • SLA & SSO
  • Dedicated success
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Enterprise

Custom pricing

Tailored for large organizations

  • Unlimited channels
  • SLA & SSO
  • Dedicated success
Talk to sales

Frequently Asked Questions

Can AwaChat support multiple languages?

Yes, 22+ languages including Nigerian Pidgin are supported out of the box.

Is AwaChat secure for banking?

We implement banking-grade security, audit logs, and role-based access.

How fast can we go live?

Most pilots launch in 2–4 weeks depending on integrations.

Do you offer on-prem?

Yes, on-prem and VPC deployments are available for Enterprise.

Contact

Interested in pilots or partnerships? Fill the form and our team will reach out.