Last updated: 12/29/2025
This Privacy Policy explains how AwaChat ("we", "us") collects, uses, and protects your information when you use the Service.
We may collect information you provide (e.g., account details, messages, uploaded documents) and technical data (e.g., device, browser, usage logs).
We use your information to provide and improve the Service, personalize experiences, ensure security and compliance, and communicate important updates.
We do not sell personal information. We may share information with trusted service providers, for legal compliance, or to protect rights and safety.
We implement industry-standard security safeguards, including encryption and access controls, to protect your data.
We retain data as long as needed to provide the Service and comply with legal obligations. You may request deletion where applicable.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.
If data is transferred across borders, we apply appropriate safeguards consistent with applicable laws.
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email.
For privacy inquiries, contact our team through the contact page.